Support
We’re happy to help.
Most answers are below. If yours isn’t, write to us. A real person reads every message.
How do I cancel or change my subscription?
Subscriptions are managed by Apple. On your iPhone open Settings, tap your name, then Subscriptions and choose Aimora. You can cancel or switch between monthly and yearly there. Cancel at least 24 hours before renewal to avoid the next charge.
How do I restore my purchase?
Open the Pro screen in Aimora and tap Restore Purchases. Use the same Apple Account you bought with. If nothing appears, wait a minute and try again, or write to us.
My step doesn’t feel right. What can I do?
Tap “Too much? Make it smaller” and choose what got in the way. The next step will adjust. You can also change your goal’s tone and blockers in the goal profile, and add a short check-in note when Aimora asks what changed.
Do my goals sync between devices?
Yes, through your private iCloud, if you’re signed in to the same Apple Account and iCloud is on for Aimora. Syncing can take a moment after a change.
How do I export or delete my data?
Export your progress from Settings, under Data. Your goals live on your device and in your private iCloud, so deleting the app and removing Aimora’s data in iCloud settings clears them. To ask us about anything we may hold on our server, write to hello@aimora.day.
Notifications aren’t arriving.
Check that notifications are allowed for Aimora in iOS Settings, that Focus or Quiet Hours aren’t blocking them, and that the reminder time and days are set in Aimora’s Settings.
Why does the AI sometimes get it wrong?
AI can make mistakes. If a step is unclear or off, make it smaller or ask for another. For health, legal or money goals, check anything important with a professional.